Refund Policy
Last updated: July 28, 2026
1️⃣App Store / Google Play Purchases (Whale Platform)
This Refund Policy explains how refunds work for paid features (if offered) for the Services operated by GORAE LABS (“we”, “us”, “our”).
If you purchase subscriptions or paid features in the Whale Journal, Whale Tools, or Whale Academy apps, billing is handled by Apple App Store or Google Play (as applicable). Renewals, cancellations, taxes, and refund eligibility are managed by each store.
Refunds are handled under each store's policy, process, and applicable law. Apple generally decides refund requests for App Store purchases. For Google Play purchases, Google or we may be able to process a refund using available Play tools, subject to Google's policies and applicable law.
If a refund, cancellation, billing issue, or expiration is confirmed, access to paid features may be reduced or removed after the access right is refreshed. Deleting your account or the app does not cancel a store subscription; cancel it through the relevant store. This policy does not limit mandatory refund or consumer rights under applicable law.
You can manage subscriptions and request refunds through the stores:
2️⃣Web Purchases (If Offered)
If we offer paid products/services on the Website in the future, this policy will be updated with the payment processor, refund timelines, and eligibility rules.
3️⃣Contact
Questions about billing (including subscription access or restore issues): contact@becomingcryptowhale.com
We can review access-state issues, but store refund and billing decisions remain with the relevant store.